Website Maintenance is provided as a service which is billed at a standard hourly rate of $75 + GST. The minimum billing period for any job is 0.5 hours (30 minutes) and work is billed in increments of 0.25 hours (15 minutes).
If you use more than 5 hours of website maintenance in a calendar month, you will receive a discount of up to 10% off your total bill for that month.
Please see the table below for more information about discounts.
Website Maintenance Discounts | |
| Hours of work* | Discount you receive |
|---|---|
| Five or less hours | The standard rate applies |
| More than five hours | You get a 5% discount** |
| More than ten hours | You get a 10% discount** |
*performed on your website in a calendar month
** off the standard rate for all hours worked in that calendar month
Rates are effective from 01/07/2010 until 30/06/2011
You may also want to read about our Service Level Agreement.
Website Maintenance is available after hours for clients who require work done at a specific time/day that falls outside the standard operating times. Standard operating times are Monday to Friday, 9:30am to 5:30pm (AEST). Please note, a surcharge applies to after hours website maintenance as per the table below.
After Hours Website Maintenance Rates | |
| Time/Day work required | Applicable Rate |
|---|---|
| 06:00am - 09:30am, Monday to Friday | 1.5 x Standard Rate |
| 05:30pm - 08:59pm, Monday to Friday | 1.5 x Standard Rate |
| 09:00pm - 05:59am, Monday to Friday | 2.0 x Standard Rate |
| Saturday, Sunday or Public Holidays | 2.0 x Standard Rate |
If you have questions about website maintenance, please contact us and we'll do our utmost to find a solution to match your requirements, or feel free to request a website maintenance quote using our online form.