FAQ

Website hosting

Below is a list of frequently asked questions about website hosting. Hopefully this helps you find answers to your questions, but if you can't find the answer here, please contact us.

Q1: Where are webgrow's hosting servers located?

Q2: What is bandwidth?

Q3: What hosting control panel is included?

Q4: Will webgrow hosting support an open source CMS?

Q5: What are webgrow's nameservers?

Q6: Can a website be transferred to webgrow hosting?

Q7: Can website hosting be paid monthly or quarterly?

Q1: Where are webgrow's hosting servers located?

A: All hosting servers are located in data centres located in Sydney, Australia.

Q2: What is bandwidth?

A: Bandwidth is the amount of data transferred to and from your website. This includes when someone visits your website or when you send an email.

Q3: What hosting control panel is included?

A: The hosting control panel included with all website hosting plans is cPanel. Some of cPanel's features include:

Setup & manage email accounts
Password protect directories
Manage files via the online file manager
Create subdomains

Q4: Will webgrow hosting support an open source CMS?

A: All hosting plans come with PHP/MySQL, which supports most of the popular CMS (Content Management System) installations, such as Wordpress, Joomla, Drupal and many others.

Q5: What are webgrow's nameservers?

A: Our nameservers are listed below:
ns1.webgrow.net.au
ns2.webgrow.net.au

Q6: Can a website be transferred to webgrow hosting?

A: Most of the time, yes. Transferring a website is an intricate process, so we therefore advise it's best to contact us first to discuss your individual circumstances before cancelling your existing service.

Q7: Can website hosting be paid monthly or quarterly?

A: All hosting services are billed yearly (monthly rate x 12 months).