What type of quote are you looking for?

Please select from the list below, then click 'continue'.



cancel

FAQ

Website maintenance

Below is a list of frequently asked questions about website maintenance. Hopefully this helps you find answers to your questions, but if you can't find the answer here, please contact us.

 

Q1: How long does it take to complete website maintenance changes on my website?

Q2: Is website maintenance billed in one hour blocks?

Q3: Are there website maintenance changes you can't do?

Q4: Can I do website maintenance changes myself?

Q5: Can I get a discount on website maintenance?

 

Q1: How long does it take to complete website maintenance changes on my website?

A: This depends on how much website maintenance is required to complete your request. Time frames will be included with your quote. All work is done subject to a service level agreement.



Q2: Is website maintenance billed in one hour blocks?

A: No. Website maintenance is billed in 15 minute increments, with a minimum of 30 minutes per job. This means you don't have to pay for an hour if a job takes less than an hour.



Q3: Are there website maintenance changes you can't do?

A: Yes. Sometimes we can't perform a website maintenance request. This could be due to the language your website was built in, restrictions imposed by your current provider, or other reasons.



Q4: Can I do website maintenance changes myself?

A: This depends on the type of website you have. If your website doesn't enable you to, we can discuss options about converting your website into a CMS (Content Management System).

Back to top


Q5: Can I get a discount on website maintenance?

A: Yes. If you use five or more hours of website maintenance in a calendar month, you'll get up to 20% off your monthly bill. For full details, read the website maintenance pricing page.



 

Sign up for Special Offers

Latest news, promotions & discounts.

Latest News

Have you registered the new AU domain name for your business?31 Aug 2022
Have you registered the new AU domain name for your business?
We've all been very familiar for many years with the traditional A...

Merry Christmas and Thank You!16 Dec 2021
Merry Christmas and Thank You!
We'd like to take this opportunity to wish all our clients, suppli...

Business as usual scheduled from the first week of May21 Apr 2020
Business as usual scheduled from the first week of May

It'd be fair to say that the past few months have certainly tes...

install wordpresswebsite maintenance serviceswebsite hostingget a quote
update wordpresswebsite maintenance pricingdomain namessend us your feedback
wordpress pluginsservice level agreementprivacymailing list
wordpress health checkafter hours website maintenancesitemapemergency support
wordpress support quotewebsite maintenance quoteterms and conditionsssl certificates